• I took the initiative to lead and launch the first successful digital Styleguide and Design System at HP
• I took our established branding and worldwide marketing guidelines and translated them into a Styleguide format that is compatible with the web
• Deployed a React & Storybook Design System, eventually gaining full-coverage on all components for web, mobile, and desktop Platforms
• Currently a leader in the Design System Governance Board at Visasat
• I am a gatekeeper for what elements are folded into the larger component library and what are authorized to diverge from the published standard to help drive continuity of assets
• I am completely committed to building standardized and reusable user experiences through the use of Design Systems because I realize how expensive it is to have each Engineering team build the same types of elements over and over
• I performed a complete audit of the web, mobile, and desktop enrollment flows for HP Instant Ink
• Removed or consolidated redundant content through the entire flow, did a complete audit for internationalization & localization (22 country/languages), maximized white space and minimized user choice. Resulting in a cleaner and more efficient experience during user enrollment
• Redefined the flow for mobile to be fully-responsive and single page. Redefined the flow for desktop to maximize for fixed window size
• Continued doing user flow and journey mapping audits to ensure the user experience was consistent and intuitive with new feature releases
• I developed a model for how Engineers would consume a Design System in a CI/CD environment
• I lead a process change to consider internationalization and localization earlier in the design process resulting in a significant drop in translation defects and an improved experience for non-english users
• I championed version control for assets within the Design Org to have history and traceability (using Abstract)
• I won the HP Redefining Customer Experience Award for the Printer Replacement process and user flow eliminating a 30+ minute support call into a simple 4-step online process
• Conducted a Pilot targeting micro and small business customers
• Defined users personas, identified targeted demographics, conducted interviews with potential top Pilot program customers.
• Implemented learnings from user interviews and journey mapping to drive the software solution
• Launched the small business pilot with custom landing pages and targeted dynamic content
• The Pilot was wildly successful and ultimately scaled into a new revenue stream for the business
Don't forget to check out my squeaky clean source code and the stylesheet too!
What kind of Architect would I be if couldn't hand-code clean HTML & CSS?